Policlinik is a Mobile App owned by Policlinik Inc, which is a software company.
Policlinik App is a multiplatform app that works in the Telemedicine sector of Health Care.
The following Terms and Conditions of Use is meant for Health Professionals such as Medical Doctors, Licensed Psychologists and other Health Professionals that aspire or are already working in/with the Policlinik App.
The job that Health Professionals render on the Policlinik App is as Information Service Providers. This job entails but is not limited to providing information and knowledge to users about their possible conditions and checking for their symptoms, therefor Health Professionals that are given access or registered in the Policlinik App work as Information Service Providers, who Provide information and check for symptoms, as well as if you are a trained psychologists or psychiatrists offer emotional support.
You may not under any circumstance provide definitive diagnoses to clients using the App. You will be blocked and eliminated from Policlinik if you fail to comply with this or any other Term in this contract.
You may subscribe to our new Service named; Extra Service on the Policlinik App by reaching us on our online live chat or on our website or by writing or emailing us at email@example.com see if you are viable to get access to these Extra Services and become and Extra Service Provider, which allows you to prescribe to patients, send patients for Lab Work and in some cases provide diagnoses.
You will receive economic remuneration for speaking to clients as a health professional or Information Service Provider. Your bank details are safe and personal, and we will deposit funds from your Policlinik account to your bank account in 15 or 30 days prior to registration subject to your day of choosing (every 15 or 30 days). Payment is subject to language in which you speak to clients, country or region and differs in amount to services rendered whether it’s Speak to clients, Emotional Support for Licensed Psychologists or in the Extra Services. Earnings are a percentage of each chat/conversation and are subject to change.
PLEASE READ THESE USER TERMS AND CONDITIONS OF USE (“TERMS AND CONDITIONS”) CAREFULLY BEFORE USING THE SERVICES OFFERED BY POLICLINIK (“POLICLINIK” OR “US” OR “WE”). THESE TERMS AND CONDITIONS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR (“YOU” OR “YOUR” OR “USER”) USE OF THE POLICLINIK MOBILE APP OR WEBAPP AND DOMAIN NAME (“APP”), AND ANY SUBDOMAINS, FEATURES, CONTENT, OR APPLICATIONS OFFERED BY US, YOU AND THIRD PARTIES(COLLECTIVELY, THE “SERVICE”). THE SERVICE IS INTENDED FOR USE ONLY BY LICENSED PHYSICIANS. BY USING THE SERVICE IN ANY MANNER, INCLUDING BUT NOT LIMITED TO VISITING OR BROWSING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. FOR CLARITY, THESE TERMS and CONDITIONS APPLY TO ALL USERS OF THE SERVICE, INCLUDING USERS WHO ARE ALSO CONTRIBUTORS OF INFORMATION, AND OTHER MATERIALS OR SERVICES ON THE APP.
Policlinik hopes that you will find the Service useful but reminds you that the Service is not meant to serve as a substitute for your own professional medical practice. You should always exercise your professional knowledge in evaluating your clients, and should carefully.
1.1 Use of the Service includes accessing, browsing, speaking to (via chat), or registering to use the Service.
1.2. By using our Service, you confirm that you accept all of these Terms and Conditions and that you agree to comply with them and all other operating rules, policies and procedures that may be published from time to time by Policlinik.
1.3. If you do not agree to these Terms and Conditions, you must not use the Service.
1.4. You represent and warrant that (a) you are a physician or licensed psychologist, (b) all information you submit is accurate and truthful.
1.5. We reserve the right to refuse access to, or registration for, the Service to anyone without providing a reason.
1.6. We reserve the right at any time to add to, change or delete from the Service any service or functionality as may exist from time to time.
2.1. Subject to these Terms and Conditions, the Service is open to all Physicians and Licensed Psychologist from anywhere in the world.
2.2. Access to, and use of, any sections of the Service is conditional upon registration as a member of the Policlinik community and on you meeting certain criteria. Policlinik reserves the right, at its discretion, to change any criteria from time to time.
2.3. Physicians who are not fully registered with a recognized medical regulatory body or have not graduated from a university in the World Registry of Medical Universities, will be denied access to the Service.
3.1. Registration should be done via our Mobile App after you download by clicking on the Register as Health Professional. All applications are considered.
3.2. As a condition to using the Service, you will be required to register with Policlinik using your email address and password chosen by you (collectively, your “Policlinik User ID”). You shall provide Policlinik with accurate, complete, and updated registration information. Policlinik reserves the right to refuse registration of, or cancel a Policlinik User ID in its sole discretion. You are solely responsible for all activity that occurs under your Policlinik User ID and shall be responsible for maintaining the confidentiality of your password. You shall never use another Users account or allow any third party to use yours. You will immediately notify Policlinik in writing of any unauthorized use of your account, or other account related security breach of which you are aware. You grant us the right to transmit, monitor, retrieve, store, and use your Policlinik User ID and related registration information in connection with the operation of the Service for the effective & efficient operation of the App.
3.3. Registration to the App is free of charge. We try to ensure that the Service availability is uninterrupted and that transmissions will be error-free. However, we do not guarantee that our app, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our Service without notice, including to allow for repairs, maintenance, or the introduction of new facilities or services. We will not be liable to you if for any reason the Service is unavailable at any time or for any period. We, of course, try to limit the frequency and duration of any suspension or restriction. We make no assurance that the Service will continue to be available in the future.
4.1. The term “Content” includes, without limitation, any tools, services, advertisements, advice, suggestions, videos, audio clips, written discussion comments, information, data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible by Policlinik, its content providers or other partners, or other Users on or through the Service including all User Submissions.
4.2. You agree that the Service contains Content specifically provided by Policlinik or its partners, and that as between the parties such Content (except for User Submissions provided by you) is the property of Policlinik and is protected under international intellectual property laws, including copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by all copyright notices, information, and restrictions contained in any such Content. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, display in frames, link to, or otherwise commercially exploit any Content or third party submissions or other proprietary rights not owned by you, (i) without the express written consent of the respective owners or other valid right, and (ii) in any way that violates any third party right. You may print or download a single copy of the Content from the App solely for personal, non-commercial use, provided you keep intact all copyright and other proprietary notices.
4.3. Policlinik reserves the right to remove any Content from the Service at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Policlinik is concerned that you may have violated the Terms and Conditions).
5.1. All functionalities/sections of the Service are restricted and are only accessible to “Registered Users”.
5.2.1. Registered Users
To become a Registered User, one is required to provide the following verification details:
(a) personal information such as, legal names, age, gender, address, country of birth, ID, license or passport number.
(b) professional information such as university of graduation (must be a university in the World Registry of Medical Universities), current work status, country where currently registered as a health professional and a photo, or photocopy of your university degree.
(c) any other relevant information we might request in order to complete the verification process.
6. User Conduct
Whenever you use the Service, or make contact with other users of our App, you must comply with the User Conduct section of these User Terms and Conditions.
6.1. You understand that the Service is available for your personal, non-commercial use only. You represent, warrant and agree that no materials of any kind submitted by you, transmitted, or shared by you on or through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libelous, defamatory or otherwise unlawful material.
6.2. You are responsible for the accuracy and completeness of material which is posted to the Service. You may use the Service to post comments, messages, and material that are original or for which you have permission to use on the Service.
6.3. You may use the Service of lawful purposes only.
6.4. You may only use the Service in a professional and ethical manner.
6.5. You may not use our App:
6.5.1. in any way that breaches any applicable local, national or international law or regulation;
6.5.2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
6.5.3. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware or the Service; or
6.5.4. to do anything which may impair or overburden the Service.
6.6. You also agree not to access without authority, interfere with, damage or disrupt: any part of our App; any network on which our App is stored; any software used in the provision of our App; or any network or software owned or used by any third party.
6.7. Without limiting the generality of the foregoing, you shall not do any of the following:
6.7.1. upload or share any photographs or other material in any media of which you do not have permission to use on the Service;
6.7.2. post chain letters of any type, or post files to discussions not specifically maintained for that purpose; or post any content or communication that constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
6.7.3. include any content of any kind (including text) or upload files that contain software or other material protected by any intellectual property laws or by rights of data protection, confidentiality, privacy, or publicity (where applicable) unless you own or control the rights thereto, or have received all necessary consents, or otherwise violate the legal rights of any third party (such as rights of publicity privacy, and the data protection and confidentiality rights of patients) please see our guidance on patient confidentiality in the FAQ section and clause 14 below;
6.7.4. knowingly receive, upload, download, use or re-use any material which could be deemed to defame, abuse, offend, harass, stalk, threaten, or which contains swearing or is sexually explicit, pornographic or obscene or is unlawful, libelous, deceptive, fraudulent or invasive of another’s privacy
6.7.5. upload, post, transmit, distribute, disseminate (including linking to) or store content or material that is offensive, or racially, ethnically, or sexually offensive or abusive, or act fraudulently, or create any groups to communicate any of the foregoing;
6.7.6. take a screen shot of your conversations with clients;
6.7.7. publish any content which depicts graphical gratuitous violence, make threats of any kind that intimidates, harasses or bullies another user or group of users;
6.7.8. advertise, promote or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters or create groups to discuss commercial purposes without prior written agreement. Please note we may, at our discretion, ask for any declaration of competing interests to be completed should we have any concerns around possible commercial promotions or, should we suspect this, we may remove any such content at our discretion;
6.7.9. attempt to circumvent any content filtering techniques that we may employ now or in the future;
6.7.10. include links or deep links to any Service you are not authorized to link into absolute;
6.7.11. falsify the origin or source of any content or other material (including software contained in a file that is uploaded);
6.7.12. impersonate any personal entity or falsely represent yourself, your age, or affiliation with any other person or entity to Policlinik or others;
6.7.13. register anyone other than yourself including registering on behalf of any group or entity;
6.7.14. collect email addresses or other content information from users of the Service for any purpose including for the purposes of sending unsolicited emails or communications;
6.7.15. fail to respect other Users privacy or that of any third party and disclose in anyway or on the Service any information of a personal nature of any third party including the name, address, telephone numbers, or email addresses, and/or other personal information without the prior written consent of that person;
6.7.16. upload, post, transmit, share, store, or otherwise make available any content that would constitute, encourage, or provide instructions for a criminal offence or violate any law;
6.7.18. upload, post, transmit, share, store or otherwise make available any content which, in the sole judgment of Policlinik, is objectionable or restricts or inhibits any person from using or enjoying the Service, or which may expose the Service or its user to harm the liability of any kind howsoever.
6.8. Additionally, you shall not: (i) take any action that imposes or may impose (as determined by Policlinik in its sole discretion) an unreasonable or disproportionately large load on Policlinik (or its third party providers) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; (iii) bypass any measures Policlinik may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service); (iv) run any form of auto-responder or “spam” on the Service; or (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the App.
You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Service, or (iii) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder.
7.1. Although we are doing our best to keep the Service secure or free from bugs or viruses, we do not guarantee it will be so at all times in the future.
7.2. You are responsible for configuring your information technology, computer programmes and platform in order to access our App. You should use your own virus protection software.
9.1. If you wish to terminate your account, you may do so by sending your request via email at firstname.lastname@example.org. All provisions of the Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
The Service available through the Speak to a Doctor Service is for informational and educational purposes only and is not an alternative to physical examination or a substitute for the professional judgment of a Physician in diagnosing and treating patients on an individual basis. All Content, including any advice, suggestions, and/or recommendations, is part of any direct professional evaluation where the Physician has the benefit of information that would be obtained by examining a patient in person and observing his/her medical condition. You are expected to use your own professional judgment, knowledge and information when utilizing our App to speak to a client. We forbid you to diagnose, treat or indicate anything to any client without been a registered Health Professional in their area and only allow you to check their symptoms and offer information about their possible conditions, terms such as “your diagnoses”, “you definitely have”, our “you have” are expressly forbidden, as well as telling patients medications that they “must” ingest. The correct terminology when speaking to patients is “you probably have”, and “people with your condition usually take” or “people with x usually take x, if they do not have allergies to it or have never had a hazardous reaction”. No professional fee has been charged by or paid to Policlinik and Policlinik does not recommend or endorse any specific drugs, tests, physicians, products, procedures, opinions, “off-label” drug uses, or other information that may be mentioned on the App.
We assume no responsibility for the content of our App or Services linked on our App. Such links should not be interpreted as endorsement by us of those linked Services. We will not be liable for any loss or damage that may arise from your use of them.
With regard to user conduct, we rely on users to adhere to these terms and our User Conduct, and, other than for miscellaneous reviews of the Service post publication (which may or may not occur), we do not promise that we will monitor the Service for breaches. We therefore do not control and are not responsible for what material users submit on the Service or any breaches of our User Terms and Conditions or User Conduct.
Policlinik may at any time amend, alter or delete the functionality, software or any other elements related to the Service of any nature at any time without further notice to you. Policlinik may take down the Service on a temporary or permanent basis at any time without further notice to you.
While we take steps to authenticate Physicians and Licensed Psychologists qualifications we cannot guarantee that every Registered User on the Service is indeed qualified or a registered practicing doctor.
11. Client Information
You may not sell, disclose or share client or patient information under any circumstance, and failure to comply is punishable by law. Country or international laws, as well as ethical requirements of your profession impose obligations with respect to patient confidentiality. It is the sole responsibility of the User to comply with these laws, as well as institutional and professional guidelines with respect to patient confidentiality. The User is, at all times during the term of this Agreement and thereafter, solely responsible for maintaining all patient information private. POLICLINIK CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR THE USE OR MISUSE OF PATIENT INFORMATION TRANSMITTED, OR RECEIVED BY THE USER WHILE USING THE APP. WE RESERVE THE RIGHT TO AMEND OR DELETE ANY CONTENT IN OUR SOLE DISCRETION.
12. Limitation of liability
To the extent permitted by law, we will not be liable to any user for any loss (including direct, indirect and consequential) or damage, whether in contract, tort (including negligence, special or punitive damages), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, the Service; or
loss of business opportunity, goodwill or reputation; or
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our App or to your downloading of any content on it, or on any Service linked to it.
You will indemnify POLICLINIK and keep it indemnified against all and any losses, damages, liabilities, costs and expenses arising in connection with your breach of any of these User Terms and Conditions or arising as a result of a third party accessing or using our App or its content by means of accessing through your password or user ID or other authentication details.
If you are dissatisfied with the service, your only remedy is to stop using it. Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Should we receive a complaint regarding our App, we will consider the complaint and will take appropriate action which may include removing the offending content and/or taking legal action.
You acknowledge, consent and agree that Policlinik may access and preserve, your account information and any content posted by you in order to: (a) comply with any legal process; (b) enforce these User Terms and Conditions; (c) respond to claims that any content posted violates the rights of any third party; (d) respond to your requests for assistance; or (e) protect the rights, property, or personal safety of Policlinik, other users of this Service and the public.
Changes to these terms
Policlinik reserves the right, at its sole discretion, to modify or replace any of the Terms and Conditions, or change, suspend, limit or discontinue the Service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the App or by sending you an email. It is your responsibility to check the Terms and Conditions periodically for changes. Your continued use of the Service following posting of any changes to the Terms and Conditions constitutes acceptance of those changes.
To contact POLICLINIK about your account or generally (and excluding relating to a complaint set out above) you may get in touch with us via the Contact Us page or via emailing us at email@example.com firstname.lastname@example.org or via our online live chat for Health Professionals on our website at www.policlinik.com
Governing Law and Severance
To the fullest extent permitted by law, these Terms and Conditions and any modification, shall be governed and construed in accordance with the laws of The United States of America, European Law and relevant international laws and treaties.
If any court or competent authority finds that any provision of these User Terms and Conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these User Terms and Conditions shall not be affected.
The failure of Policlinik to exercise or enforce any right or provision of the Terms and Conditions shall not operate as a waiver of such right or provision.
Maintenance and Support
Policlinik has no obligation to provide support, maintenance, upgrades, modifications, or new releases under this agreement. However, Policlinik may from time to time issue upgraded versions of the application, and may automatically electronically upgrade the version of the application that you are using on your mobile phone or on your computer. You consent to such automatic upgrading, and agree that the terms of this agreement will apply to all such upgrades.
Policlinik Inc is a corporation is based in Miami, Florida, in the United States of America with principal offices in Miami. Access to the App may not be legal by certain persons or in certain countries.
These terms and conditions constitute the entire understanding between user and Policlinik with respect to its object, replacing any and all instruments, agreements, letters and / or contracts, oral or written agreements between the parties with respect to the subject matter described herein prior to the date of your registration as a user.
Nothing in the terms and conditions will constitute a partnership, agency relationship, franchise relationship or contract of employment between the parties.
The failure by Policlinik on demand at any time, to perform any provision of this agreement will not affect in any way the right of Policlinik to enforce such provision thereafter.
Last updated on February 15, 2020
© 2020 Policlinik, Inc. All rights reserved.